Kisii Water and Sanitation Company PLC (KWASCO) wishes to inform all customers that water bill reminder SMS messages have been sent to customers with outstanding balances on 12th October 2026. Customers are kindly requested to check their mobile phones, confirm their outstanding water bills, and make payments promptly. For assistance or further inquiries, please contact […]
On this final day of Customer Service Week 2026, KWASCO went THE EXTRA MILE by rewarding some of our best water and sewer payers with gifts at our offices, while others were visited and appreciated at their premises and homes. To all our esteemed customers, we value you. Feel appreciated. #CustomerServiceWeek2026#KWASCO#MovingLivesWithEveryDrop
Day 3 of Customer Service Week 2026 saw the KWASCO team take customer appreciation beyond our offices and engage directly with customers at Menyinkwa . Under this year’s theme, “The Extra Mile,” we spent the day listening to our valued customers, addressing queries, and gathering feedback to help us improve service delivery. KWASCO remains committed […]
KWASCO successfully held its second Customer Service Week 2026 engagement on Wednesday, 7th October 2026, at Suneka (Next to CDF Office). The event provided an opportunity for customers to interact directly with our team, raise queries, and share feedback on our services. We thank all who took time to visit us. Remaining Schedule: We remain […]
KWASCO kicked off Customer Service Week 2026 at our Mashauri Office today. We thank all customers who visited and shared valuable feedback. Remaining Schedule: We remain committed to going The Extra Mile for you. #MovingLivesWith EveryDrop
On Monday, 5th October 2026, KWASCO officially launched Customer Service Week 2026 by recognizing and awarding outstanding staff members for their dedication and commitment to service excellence. Under this year’s theme, “The Extra Mile,” we celebrate our team for consistently going above and beyond to serve our valued customers. Congratulations ! #KWASCO#TheExtraMile#CustomerServiceWeek2026#movingliveswitheverydrop
KWASCO is celebrating Customer Service Week 2026.Theme: THE EXTRA MILE. Come meet our team for assistance, queries, and support! Catch us here: Tue 6th: CBD (Mashauri) Wed 7th: Suneka (Near CDF) Thu 8th: Menyinkwa office Fri 9th: Daraja Mbili (Market place) #KWASCO#TheExtraMile#CSWeek2026#Kisii#MovingLivesWithEveryDrop
Yesterday’s KWASCO Customer Care Clinic was a great success. We appreciated every conversation about billing, tariffs, and water conservation. We’re always here to listen and serve you better. +254 769 315 563 | +254 709 000 560 | +254 769 313 725 #KWASCO#MovingLivesWithEveryDrop
KWASCO is hosting a Customer Care Clinic at the Mashauri Office on 24th Sept 2026 starting at 9:00 AM. We are here to listen to your feedback and help resolve any issues you may have on our water and sewer services. See you there! You can instantly check your bill balance via *873*64# and always […]